It Costs You Nothing
When I was growing up in the suburbs of New York City, even though the world’s financial center has a reputation for rudeness, my parents frequently reminded me that I should be polite and respectful to everyone, no matter who they were. “It doesn’t cost you anything to be polite,” my mom used to say. Recently, I learned that there’s a Spanish phrase that’s related to this idea: “Lo cortes no...
Return to Office: A Closer Look at the Latest Trends
Welcome back, colleagues and fellow industry observers! Today, we at the Center for Respectful Leadership are delving into compelling findings on the return-to-office (RTO) policies and hybrid work dynamics that are reshaping our work environments, as highlighted in our latest “The Respectful Leader Emergency Updates” series from March 21, 2024, titled “RTO – Return to...
Respect On Their Minds
This week I was invited to deliver a pre-keynote warmup and a workshop on respect at a large HR conference. Afterwards, many of the attendees approached me to share their stories and ask for help. Sadly, it appears that our extensive research is on target – today’s workplaces and employees are experiencing unprecedented levels of disrespect not only from customers and patients, but also from...
20 Consequences Of Promoting Leaders Who Lack People Skills
Gregg Ward was featured as a contributor to this Forbes Coaches Council article, read the full article on forbes.com. When someone rises to a leadership position, they are often expected to have both technical expertise and the ability to think strategically. However, what happens when an individual becomes a leader without demonstrating essential people skills? A leader who lacks soft skills...How To Create Psychological Safety And Inspire High-Performing Teams
Gregg Ward was featured as a contributor to this Forbes Coaches Council article, read the full article on forbes.com. In psychologically safe work environments, every team member feels confident sharing candid constructive feedback, voicing disagreements and taking ownership of their mistakes. Employees who feel they may face negative consequences for speaking up, on the other hand, will take...
The Leadership Link Between Courage & Respect
In the nuanced tapestry of leadership, the threads of respect and courage are intricately woven together, each amplifying the strength and effectiveness of the other. Leadership, at its core, is not just about making decisions and directing teams toward common goals; it’s about doing so in a way that fosters trust, encourages innovation, and builds a resilient organizational culture....
What We’re About to Experience
To say that what is happening politically and socially in the US right now is unprecedented would be a gross understatement. Established and reputable research organizations are signaling, as Pew Research does here, that America’s national politicians and those who are deep into domestic and foreign policy are extraordinarily polarized. Unsurprisingly, we’re seeing this reflected in...
A Year of Delivering Respectful Leadership Solutions
Hi Everyone – it’s been a very exciting and productive year at the Center for Respectful Leadership. In 2023 we… Delivered over 75 individual training programs and seminars either in person or virtually for a wide range of organizations including global companies, mid-sized and start-up organizations, and accounting and consulting groups. A partial list includes… Booz Allen Hamilton,...
Owning Our S**t, er… Mistakes
Recently, I screwed up. I had emailed a new coaching client several times to set up our sessions but received no response. I then connected with their assistant who gave me their available dates, which I confirmed by sending the client emailed calendar invites. When they didn’t show for the first scheduled meeting, I assumed I was being ignored and sent the client an email expressing that I...