Workplace Culture Assessment
The ARC Assessment is an anonymous workplace culture survey built around respect. Employees rate their managers and the organization, and you get a clear picture of where respect is strong, where it’s missing, and what to do next.
Employees respond to simple agree-or-disagree statements, which can be customized for your organization. Each statement rates either their manager or the organization as a whole, so you can see where the two differ. The survey takes 14 to 18 minutes and is secure and anonymous.
Category
Informational Respect
Procedural Respect
Interpersonal Respect
What it Covers
Communicating expectations
Ensuring fairness and consistency
Building respectful relationships
Sample Behaviors Rated
Encourages open communication; is honest; communicates what strong performance looks like
Communicates promotion criteria clearly; applies discipline fairly; takes complaints seriously
Common courtesy; welcomes different perspectives; takes responsibility for mistakes
Sample statements: “My manager treats me with respect when I make an honest mistake and take ownership of it.” “The organization ensures that the compensation structure is fair.”
The results give you an overall ARC Score™ and ARC Quotient™: a baseline you can measure again after you act.
Every organization sits in one of four phases. Your report tells you which one, and what it will take to reach the next.
Phase
1. Absence
2. Learning and Developing
3. Valuing and Practicing
4. Established Accountability
Leaders act mainly to stay compliant. Many managers default to command and control. Respect is seen as a nice-to-have.
A few leaders champion respect. Managers are inconsistent and often let disrespect slide.
Leaders set expectations and metrics, and hold managers accountable. Managers set clear expectations with their teams.
Respect is rewarded in hiring and promotion, and disrespect is addressed. The ARC Assessment™ is repeated every year.
Educate leaders and managers to understand respect
Assess, discuss and build the case for valuing respect
Set expectations, and have leaders model respect
Keep practicing respect and holding everyone accountable
Your ARC report includes:
The ARC Assessment was developed by Gregg Ward, MCEC, BCC, and Kimberly Gonsalves, PCC. Gregg oversees every deployment, from customizing the survey to delivering your report.
We tailor the survey statements to your organization.
Employees complete the anonymous survey in 14 to 18 minutes.
You receive the full report and recommendations, usually 2 to 4 weeks after the survey launches, and Gregg debriefs the results with you.
Use the findings to guide training, coaching and policy changes, then run the ARC Assessment again to track progress.
Engagement surveys ask how people feel about their work. The ARC Assessment measures specific respectful behaviors, by managers and by the organization, and links each gap to a recommended action.
Yes. Responses are secure and anonymous, and results are reported in aggregate.
Employees need 14 to 18 minutes to complete the survey. You’ll usually have your report 2 to 4 weeks after the survey launches.
Yes. We tailor the statements to your organization’s language and priorities.
Pricing depends on the size of your organization. Book a call and we’ll put together a proposal.
Tell us about your organization and what you’d like to learn. We’ll show you how the ARC Assessment can help.