Gregg Ward, the Founder and Executive Director of the Center for Respectful Leadership (CRL), was recently selected as Top Executive Director for 2024 by the International Association of Top Professionals (IAOTP) for his outstanding leadership, dedication, and commitment to making a significant difference in the world through the positive power of respect. Mr. Ward is on a mission to transform...
If you’re in a management or leadership position, you’ve likely experienced this: You bring on a young and promising new hire to drive productivity, and boy, do they deliver. They take pride in their work, care about the mission and their output is off the charts. It’s an increase in effort that you haven’t seen in a long time, and you are thrilled. In your mind,...
It’s no longer as rare as it once was to hear our bosses apologize. It appears that, at least in the business world, we’re learning from decades of research that well-delivered apologies can be effective in expressing empathy, reducing upset and getting back to work.
But, it’s still far too common for employees to be at the receiving end of a “non-apology” apology. This is an...
Photo by Roland Samuel on Unsplash
Ted was a major player in the C-suite of a Fortune 500 company when I got the call from HR to “fix” him. Apparently, he’d rubbed one too many people the wrong way. He was “more than abrasive,” they told me; he was downright rude, controlling, disrespectful and exhaustively demanding. He had a revolving door of assistants and colleagues and a growing...
Communicating well with employees is something all leaders should be able to do. No matter what you’re saying, it’s important to consider how you’re saying it. Be aware of how you talk to your employees and make sure you’re being clear, inclusive, and respectful. The Forbes Coach Council offers advice in “14 Ways To Be More Mindful Of How You Speak To Employees.” Here are five of their best...