Photo by Roland Samuel on Unsplash
Ted was a major player in the C-suite of a Fortune 500 company when I got the call from HR to “fix” him. Apparently, he’d rubbed one too many people the wrong way. He was “more than abrasive,” they told me; he was downright rude, controlling, disrespectful and exhaustively demanding. He had a revolving door of assistants and colleagues and a growing...