Are You Being Handcuffed?
Last year I got an all-too-familiar call from Trevor, the head of HR at a mid-sized accounting firm in Virginia. He’d been recruited into the role six months earlier and, shortly after starting work, found what he called, “a culture of disrespect.” “The senior managers have been playing favorites for years,” Trevor told me, “And everyone knows it.” When I asked him about how this was impacting...
Dear Corporate America: By Not Talking About It, You’re Sending a Clear Message
Shortly after the death of George Floyd in May of 2020, corporate statements and earnings call mentions of support for Diversity, Equity, and Inclusion (DEI) jumped through the roof. At that time and for at least two years afterward, it seemed that everyone was talking about the importance of DEI, ESG (Environmental, Social and Governance) and Sustainability. Corporate leaders had finally...
The Changing Landscape of Diversity, Equity, and Inclusion
Diversity, equity, and inclusion (DEI) has become an increasingly prominent focus for organizations over the last two decades. The murder of George Floyd in May of 2020 sparked a wave of public declarations of support by major US companies. However, recent political and legal developments have created new challenges and uncertainties around corporate and institutional DEI efforts. To better...
3 Strategies for Giving & Receiving Feedback
An overwhelming number of human resource professionals find that giving critical feedback is one of the most challenging conversations they routinely have. Maya Hu-Chan, one of CRL’s esteemed advisors, has also found this to be the case. However, she takes that conversation a step further and examines not only giving, but also receiving critical feedback. If you are reading this article you...
The Stress of Disrespect
Since February I’ve been on a national tour for my new book Restoring Respect, speaking at conferences attended by human resources and diversity, equity, and inclusion professionals. In the past seven months I’ve been, or I’m going to Virginia, Connecticut, New Jersey, Florida (twice!), Texas, Colorado, Utah, Ohio, Georgia, and half a dozen sites California. Phew! This week I’m in Phoenix at...
20 Reliable Methods Coaches Can Use To Land New Clients
This article was originally published by Forbes, you can read the article here One of the most pertinent challenges for coaching professionals is securing a consistent stream of new clients. From networking and referrals to content marketing and social media outreach, coaches can employ a myriad of techniques to attract potential clients. However, uncovering the ultimate strategy...
Caution – Delicate Work Ahead
Let’s face it, as of this week, politically and legally speaking the U.S. is now in deep, uncharted waters. Never before has a former President been indicted on federal criminal charges. The media is calling it historic, which it most certainly is. At the same time, all indicators are that as a society, we haven’t been this polarized since the Civil War and we haven’t experienced such public...
It’s Good to Get Out
“Perhaps travel cannot prevent bigotry, but by demonstrating that all peoples cry, laugh, eat, worry, and die, it can introduce the idea that if we try and understand each other, we may even become friends.” – Maya Angelou I’m out of my office on travel right now, for work, and I’m enjoying it even more than I thought I would. Why? Partly because delivering our flagship workshop on Respectful...
Ink Blotches on Letterhead
This week, we’re doing something new – turning over our newsletter to a dear friend and client whom I had the privilege to serve as a consultant many decades ago. He recently shared a story about something he did back then that I think is very moving and profound. He gave me permission to reprint his story, but he’d prefer to remain anonymous. Still, I can say that at the time he was serving...