Build Your Business with Internal Leadership Development
For any manager, it’s a real shame to lose good people on your team. Employee turnover is also very expensive. Most companies invest thousands of dollars in hiring and training, not to mention loss of productivity during each transition. Yet, more than a third of employers are expecting to lose employees to competitors this year due to dissatisfaction over salary and advancement opportunities,...
Disrespectful Behavior at Work: When the Facts Offend
Recently, I gave a talk at a major HR conference where I referred to data demonstrating that, while the frequency of and sensitivity to disrespectful behavior at work has been steadily increasing over the last 20 years, there appears to have been an uptick following the election of Donald Trump. I concluded this segment of my talk by saying, “I think we can agree that from an HR perspective,...
The Late, Late, Late Disrespectful Show
I have a personal habit that drives some people nuts: I’m always early for meetings. It doesn’t matter if I’m going to a business meeting, a training presentation, or even a dinner date; typically, I show up at least 15-20 minutes before I’m expected. As you can imagine, this can be problematic, because often as not, the people I’m meeting with just aren’t ready for me. Believe me, when I was...
8 Ways to Improve Your Work Relationships
Many of us spend more time with coworkers than we do with our family and friends, so it’s in our best interests to make the most of our work relationships. Your ability to develop positive, supportive liaisons also influences your ability to advance your career. These allies can be your greatest cheerleaders when you are being considered for a promotion or a new job. Glassdoor Blogger...
When Employees are Ripe to Fill the Gaps in their Leadership Skills
One of the foundational practices I detail in my book, The Respectful Leader, is looking for diamonds in the rough. Leaders who acknowledge their team’s excellence in skills and perspectives foster an environment where employees feel respected. Respect creates greater loyalty among employees and commitment to go the extra mile. This recognition also inspires a growth culture where team...
How the #MeToo Movement Will Influence Company Culture in 2018
After the recent thunderstorm of high-profile sexual harassment allegations in the media, the #MeToo movement is shaking down bad behavior in the workplace and demanding action. In the process, this spotlight has revealed how destructive and costly sexual harassment is to individuals and to the reputations of corporations who’ve turned a blind eye to these serious situations. In a recent Inc....
Gregg Ward Talks Rebuilding Respect on “Good Morning Washington DC”
Gregg Ward was fortunate to be invited back on ABC New’s “Good Morning Washington DC” program where he shared his six-step plan for rebuilding respect at work, based on his book, The Respectful Leader. Admit it! Admit that respect has been lost and the relationship is broken. Acknowledging there is a problem is the first step to solving it. Agree to do something. Working...
Advocating for Respect: Overcoming Skeptics Who Claim We’re Oversensitive and Too Politically Correct
Hearing about Donald Trump’s recent meeting in which he made disrespectful comments about immigrants and other countries reminded me of an incident I witnessed over 20 years ago, while facilitating a corporate leadership strategy session. I watched – paralyzed – as the CEO of a global company literally screamed obscenities and personal abuse at his direct reports for failing to meet their...
10 Things Great Leaders Do During Crisis
When facing a major disaster, whether cyber or environmental, great leaders respond with planned action, rather than reflex reactions. Leaders who neglect advance planning risk the possibility of mistakes that can cost them customers and hurt business. In a recent Inc. Magazine article, JetBlue Chairman Joel Peterson offers his personal observations of crisis management and top 10 best...