Sometimes disrespect happens. When you slip up and behave disrespectfully, it’s time to practice RespectfulDo #7, “Offer a Full Apology for Disrespect.” A “Full Apology” is genuine and sincere, and is composed of seven crucial steps.
- Admit it
- Describe how it hurt them
- Make no excuses
- Apologize sincerely, ask for forgiveness
- Promise: never again
- Offer to make amends
- Start immediately
Learn more about how to make an effective apology by watching Gregg discuss RespectfulDo #7 in the video below.
Read about each of the Seven RespectfulDo’s in Gregg’s new book The Respectful Leader: Seven Ways to Influence Without Intimidation.