A big part of practicing regular respect is learning how to manage your time so that you aren’t wasting the time of others. Rashelle Isip is a consultant and author who writes about practical ideas for organization, time management, and productivity. Her blog, “The Order Expert,” has been featured in multiple media outlets, including Time and The Washington Post. In “Time Management Tip: How...
98% of people say that they have experienced uncivil behavior at work. A disrespectful environment can leave employees upset and frustrated. Incivility can also be extremely costly to an organization. Christine Porath and Christine Pearson collected data from 14,000 people in the U.S. and Canada to find out the true costs of incivility. Here are just a few things that companies can lose in an...
Many people agree that there is less respect in the workplace today, but why? In his Forbes article, “It’s Time to Bring Back Courtesy to the Workplace,” writer and consultant Ron Ashkenas discusses how changes in the way we work may have led to a decline in respect.
In the past, work was done face-to-face and in real time. People got to know each other and made human connections. Ashkenas...
Hello from Prague! As a freelancer for nearly 25 years, I can count on one hand the number of times I’ve taken a “real” (meaning longer than 3-4 days) vacation. This is a big mistake; and I should know better, especially since I’m always advising my clients to pay attention to their work-life balance.
But things – almost always related to work, such as writing the...
Back in the 90’s, my clients kept saying things like “We get a lot out of your training programs. How come all your stuff isn’t in a book?” Good question.
So, in 2002 I wrote Bad Behavior, People Problems & Sticky Situations: A Toolbook for Managers and Team Leaders. I designed it to be a quick and handy reference guide for managers, who can just flip to the index, look up their problem...
After focusing on the ideas around respect and respectful leadership for many years, I finally decided to put pen to paper – or least fingers to keyboard – and, with the help of author Walter G. Meyer, write my next book which is called The Respectful Leader: Seven Ways to Influence Without Intimidation, A Business Fable. In this book, I introduce a fictional CEO, Des Hogan, who has been...
I live in San Diego, which most people know is called America’s “Finest City.” But what most people don’t know is that San Diego is home to over 95,000 active duty military personnel. And right now, nearly 5,000 of them are retiring every month.
Here’s the challenge for these new retirees: many of them have known no other adult life, or work, than the military. And when they get out, most are...
Most of us have been treated with respect at some point in our careers. But sadly, many of us have been disrespected at work – sometimes over and over – by customers, colleagues, bosses, and even by the very processes, procedures and cultures put in place by our employers.
Today, more and more organizations are finding that a respectful culture is the foundation upon which...
There’s an old saying in business and it goes like this…”You don’t have to like someone to work with them.” I agree, there are many people that we work with who we don’t necessarily like, and we sure wouldn’t want to hang out with them on a personal basis.
But, when we do work with these people, we usually get the job done; sometimes really well. So why is that? Some people would...
Recently, I was invited by the Southern California Chapter of the Healthcare Businesswomen’s Association to speak on Respectful Leadership at their Fall 2014 meeting hosted by the giant pharmaceutical company Genentech.
The room was filled with executives, staff, physicians and even clinical researchers, who seemed very attentive and interested in the concepts within and practices of...