Letting It Go
Sometimes it can be difficult to determine when you should stand your ground and when you should concede. While it’s generally important to project confidence and stand up for yourself, there are some situations in which letting go is better for your professional reputation and credibility. Here are a few suggestions from The Muse via Forbes about when to take a step back. If you’re wrong....
Why Both Candidates Fail at Apologizing
Between Wells Fargo, Samsung, and our presidential candidates’ scandals, a lot of people have been apologizing lately – but are they doing it well? Just saying you’re sorry doesn’t mean your apology will be effective. It must be a Full Apology, with seven specific steps. In an article for Entrepreneur, Gregg breaks down each of the seven steps and explains why neither Donald Trump nor Hillary...
RespectfulDon’t #1 | Don’t Try to Stop Disrespect with More Disrespect
While the Seven RespectfulDo’s are behaviors you can implement to become a more respectful leader, the Five RespectfulDon’ts are examples of behaviors not to engage in. RespectfulDon’t #1 is “Don’t Try to Stop Disrespect with More Disrespect.” Disrespect is just as contagious as respect is. If someone is treating you disrespectfully, you may be tempted to respond disrespectfully to them. But...
Watch Gregg’s LinkedIn Video on Politics at Work
What do you do when someone brings up politics at work? LinkedIn brought Gregg into their studio to create a short video about talking politics in the office. In the video, Gregg gives specific, common sense suggestions about what you can say to diffuse tension and keep yourself out of trouble. The video is accompanied by Gregg’s article “Why It’s a Bad Idea to Talk Politics at Work (and how...
Gregg Ward on Ivanka Trump’s Loyalty to Her Father
In “Ivanka Trump Doesn’t Flinch,” Fast Company talks with Ivanka Trump about her company and how she’s dealing with this charged election season. Fast Company consulted Gregg Ward about Ivanka’s loyalty to her father during his presidential campaign, especially in light of the recent allegations that have surfaced about Donald Trump. According to Gregg, in the eyes of the public, “Any child or...
The Respectful Leader is “a primer for respect”
Dennis Moore of San Diego’s East County Magazine has high praise for The Respectful Leader: Seven Ways to Influence Without Intimidation. In his recent review, Moore calls the book “timely” and says The Respectful Leader is “well-written,” “insightful,” and “a primer for respect and good behavior in all aspects of life.” Thanks to Mr. Moore for the great review! Read the full review.
When Simmer Boils Over
A number of years ago, I was engaged as a mediator to help repair the working relationship of two very senior, educated and accomplished professional service providers who simply couldn’t stand one another. One was convinced that their career advancement had been deliberately stalled by the other who, of course, denied any such action. Apparently, their anger at and resentment for each other...
Gregg Grades Trump and Clinton
Gregg returned to Good Morning Washington to discuss the apologies we heard from Donald Trump and Hillary Clinton during this past weekend’s second presidential debate. Trump’s apology concerned the controversial 2005 video that recently surfaced, while Clinton apologized yet again for the email scandal. Gregg reviewed the 7 steps that make up a Full Apology and graded each candidate on how...
RespectfulDo #7 | Offer a Full Apology for Disrespect
Sometimes disrespect happens. When you slip up and behave disrespectfully, it’s time to practice RespectfulDo #7, “Offer a Full Apology for Disrespect.” A “Full Apology” is genuine and sincere, and is composed of seven crucial steps. Admit it Describe how it hurt them Make no excuses Apologize sincerely, ask for forgiveness Promise: never again Offer to make amends Start immediately Learn...