Trust and Respect Tag

When Employer Trust is Lost

Last year, I was leading a program on respect and trust with a dozen mid-level managers at a new client’s headquarters, when I found myself in a strange situation: everyone stopped talking. I was covering the four conditions that must be met for a relationship to have a high level of trust — competence, openness & honesty, concern for others’ best interests, and reliability — and I...

Respect and Trust Go Hand In Hand

When I think back to all of the people who made a positive difference in my life, the one thing they all had in common was trust: trust in me. One of my very first jobs after I graduated from college was as a temp for a boutique market research firm in Boston called Wallace & Washburn. The company is still going strong, and headed up by a terrific guy named Kim Wallace. He may not know it,...