Managing Conflict with Respect: Essential Techniques for Leaders
Whether it’s friction between individuals or groups, stereotyping and negative assumptions, miscommunication and a silo mentality, clashes between different personalities and behavioral styles, or a dismissive attitude and resistance to feedback, these challenges are all too common in today’s organizational environments. Let’s explore the current state of workplace conflict...
“DEI Hire?” Seriously?!
Calling someone a “DEI hire” is a racist, bigoted, and misogynistic insult. It implies that the only reason a person in a position of power or authority got their job was because of a handout or a numerical preference based on race, ethnicity, or gender. It also wrongly assumes that any white male in a senior position earned his role purely on merit, which anyone who has worked with or for an...
Handling Political and Social Tensions in the Workplace
Who Should Read This? If you’re part of the C-suite, working in HR, leadership development, diversity, equity and inclusion, learning and development, or organizational and cultural development, this blog post is for you. You’ll find this content particularly useful if you’re looking for: Practical, proactive approaches to mitigate workplace tensions. Real-world examples of what can be...
This Independence Day – Character Matters
Recently I had the honor to meet a former US Army Colonel and current non-profit CEO at a prestigious leadership awards event in San Diego (he won!). Our conversation turned to the coming election, and I wondered aloud if this would be our last time celebrating Independence Day as a functioning democracy. The Colonel paused thoughtfully for a moment and then responded in a way that offered...
INTENT versus IMPACT
Introduction This fundamental concept is one of the core principles of my work and integral to DTG’s approach to dealing with Diversity and Inclusion (D&I) issues in the workplace and marketplace. D&I issues or employee relation issues (among people who are different) typically involve two people or more. The perpetrator or the initiator of the behavior is one party and the target or...
Take Pride In Our Differences!
It was August 22rd, 1978 and my very first day as a freshman at Boston University’s College of Fine Arts. All of the theater school students were gathered together in the mainstage for a welcome speech by the school’s director. As I looked around me, I realized it was a very diverse group of young people, all with stars in their eyes, just like me. And within a week after I started taking...
What NFL Coach Andy Reid Gets Right and Wrong About Respect
Last week, I offered my thoughts on the opinions of Harrison Butker, a professional football player with the Kansas City Chiefs, who kicked off a major controversy recently with his address at Benedictine College’s graduation ceremony. Many reasonable, decent, and thoughtful people with all sorts of political and religious leanings considered his address to be ignorant, disrespectful,...Think Before You Kick
Unless you deliberately don’t watch TV, don’t look at the news online, and eschew all social media of any kind, then you’ll find it’s hard to avoid the controversy that the professional football player Harrison Butker kicked off last week with his commencement address at Benedictine College. In a nutshell, he cited his religious beliefs to attack the President, the medical community’s response...
Clash of Ages: Navigating the Multigenerational Workplace
Currently there are five generations at work in almost every organization, and they have an enormous range of experiences and influences. The oldest is the “silent generation,” – also known as the traditionalists – born between 1928 and 1945. As children they most likely experienced the impacts of the Great Depression and WW2, and were alive before the miracle drug penicillin was...