Respectful Leaders don’t tolerate disrespect. They practice RespectfulDo #6, “Nip Disrespect in the Bud, Respectfully.” Leaders need to step in when they see disrespectful behavior in their organization. Take the offender aside and use the SBI technique: explain the situation, describe the behaviors you observed, and show them the impact it had on their coworkers and the office.
Get more tips for nipping disrespect in the bud by watching Gregg discuss RespectfulDo #6.
Gregg’s new book The Respectful Leader: Seven Ways to Influence Without Intimidation is now available.