apologies Tag

Will Smith “Apologized.” But Was It Full?

I’m pretty sure that by now most people have heard about the incident during the recent Academy Awards ceremony. No, not the industry-shaking fact that for the first time in history a streaming service won a Best Picture Oscar, for the indie film, “CODA,” (Children of Deaf Adults). Rather, everyone’s attention was galvanized by what is being called the “slap heard round the world,” actor Will...

Upset? Angry? Try to Be Kind & Respectful.

A few years back I wrote on this subject, and since going out into the world with more people being less patient I think it’s important to share a time I made a mistake and had to own up to it. Right before Christmas a few years ago, we discovered we had been lied to by a sales rep at our cell phone store and, furious, we went back in January to return some unwanted merchandise we’d been...