Bad Seed
Sometimes the truth is even more disturbing than the rumors. Here at CRL, we can’t point to a clearer case of organizational disrespect for employees, directly fostered by the leadership, than the stunning story of the troubled mortgage company Better.com and its now infamous CEO Vishal Garg. You can read all about it in the excellent Fast Company article via the link provided below. But...
Don’t Ignore Your Virtual Natives
By Cynthia Burnham, MBA I have a coaching client I’ll call Kerry, who is a successful leader with a very large organization. Kerry has a great reputation, excellent personal presence, and strong communication skills; and received multiple promotions over the years. Together, we’ve been working on strategies to help them grow quickly into a new position, which is fully remote, like the other...
It’s Just a Game, Or Is It?
Throughout history, athletes have competed against each other, very often under the flag of their country of origin. In fact, the Olympics and the World Cup are just two of many examples where nations are directly competing in an organized manner that deliberately heightens and celebrates their national achievements year after year. Beating a rival nation is the name of the game and a source...
The Respect Four Factor Theory in Practice
By CRL Advisory Council Member, Gerald L. Finch, Ph.D. Respect and disrespect have a dramatic impact on engagement Gallup’s 142-country study on the State of the Global Workplace found that only 13% of employees worldwide are engaged at work. The bulk of employees worldwide – 63% – are not engaged and are less likely to invest discretionary effort in organizational goals or outcomes....
Will Smith “Apologized.” But Was It Full?
I’m pretty sure that by now most people have heard about the incident during the recent Academy Awards ceremony. No, not the industry-shaking fact that for the first time in history a streaming service won a Best Picture Oscar, for the indie film, “CODA,” (Children of Deaf Adults). Rather, everyone’s attention was galvanized by what is being called the “slap heard round the world,” actor Will...
How About A Little Respect for Women’s Professional Sports?
During the 1950’s, 60’s and 70’s, my father was well-known as a sportswriter, radio, and TV commentator who was very comfortable expressing his heartfelt opinions in public. In general, he stayed positive; waxing poetic on the powerful beauty of a well-executed football or hockey play, the importance of the Olympic movement to global cooperation, and how tennis was rapidly changing for the...
The Magic Bullet For Retention Isn’t Higher Wages
My latest article in Forbes is about letting go of the false notion that we can keep good people just by paying them more. In January, MIT Sloan School of Business released the results of an exhaustive study of the reasons why a record number of people quit their jobs in 2021, a time often referred to as the Great Resignation—or as I like to call it, the Great Reconsideration. Despite the...
Wait, You’ve Done What?
Recently, the same week I turned 62, a colleague of mine commented on an article I’d published saying, “I had no idea you had such a fun background!”. The birthday, and that comment, caused me to reminisce a bit. Yup, I feel like I’ve led one heck of a life! So, I decided to try to sum it up briefly, in a nutshell. (OK, sorry, it’s a little bit bigger than a nutshell): 1. I grew up the...
Interviewing Lori George Billingsley, Cheif DEI Officer Coca-Cola
I have lived a privileged life. I am the son of a famous sportswriter, Gene Ward, who wrote for the NY Daily News and was syndicated by the Chicago Tribune and on TV and radio. So, as a kid, because my dad was interviewing famous sports stars, I got to meet some of my cherished childhood heroes including Arthur Ashe, the Stanley-Cup-Winning team members of the New York Islanders hockey team...