Practicing Regular Respect Is Easy Until It Isn’t
For the most part, while entering or exiting a public location such as an office building, coffee shop, or retailer, you’ll keep the door open for someone you don’t know. You’ll also say “excuse me” when you run into someone in public, if you’re like the vast majority of people. When someone sneezes, you’ll greet them with a “bless you.”...
The Politics of Respect: Pandemic Edition
Last year, shortly after the pandemic began and the US became politically divided on how to respond, we began hearing from fearful, angry, and upset people who were asking – and, in some cases, demanding – that their opinions on the virus, it’s causes, and the steps that individuals and the country should take in response, be “respected.” This trend of people wanting their opinions to be...
The Respectful High Performance Virtual Organization Can Be Yours if….
It was February of 2020 and we were on a roll. I had just founded my latest organization, The Center for Respectful Leadership, a few months before and we were in high energy, rapid growth mode. I was huddling daily with my team of part-time marketing/biz dev folks in our leased offices in downtown San Diego; breaking bread with and enrolling major coaches and thought leaders into our Advisory...
Managing Bad Behavior, People Problems & Sticky Situations Like A Pro
Recently featured on the Service Business Mastery podcast, Gregg Ward speaks with Tersh Blissett about managing bad behavior, people problems and sticky situations like a pro. Click here to listen to the podcast.
America’s Sub-Culture of Hate
Many Americans are deeply concerned that the recent mass shootings in Atlanta are yet another horrifying sign of the escalating abuse, violence and discrimination toward Asians, Native Hawaiians, and Pacific Islanders. We at the Center for Respectful Leadership share these concerns and believe it is our responsibility to speak out and take a stand against hate. The trends are unmistakable:...
Three Key Ingredients For Repairing A Work Relationship
Read Gregg’s most recent article featured on the Forbes Coaches Council. Recently, a coaching client who is a specialist in software sales told me she’d lost respect for a colleague who’d engaged in bullying behavior toward her and others on their team. The backstory: They’d all been working from home during the pandemic, and the constant stress to perform, compounded by Zoom fatigue and...
16 Unique Ways To Cultivate Good Habits And Cut The Bad Ones
Humans are creatures of habit. Every one of us, regardless of where we are in our lives, has developed routines that we’re familiar with. Cultivating a habit is similar, and even if we don’t do it consciously, we create patterns through repeated actions. However, not all of these habits are beneficial to our lives. Some of them can be quite destructive in their own ways. So how...
On Respect and Policing
Last week, the NYPD police commissioner, James P. O’Neill, fired Officer Daniel Pantaleo, who many believe recklessly caused the death of Eric Garner while arresting him for the relatively minor offense of selling loose cigarettes in a park in 2014. As someone who served as a specialist trainer to the NYPD during the 1980’s, this entire saga weighs heavy with me. Decades ago, while working...
The Neuroscience of Respect
Imagine you’re in an important business meeting with your boss and colleagues, and you’re in the middle of making a crucial point. Suddenly your boss interrupts you, dismisses your idea, and takes over the conversation. Odds are you’d be annoyed to say the least; your heart rate may increase; your face might flush, and you may feel the need to move your limbs, to do something physical like...