Gregg Ward was featured as a contributor to this Forbes Coaches Council article, read the full article on forbes.com.
In psychologically safe work environments, every team member feels confident sharing candid constructive feedback, voicing disagreements and taking ownership of their mistakes. Employees who feel they may face negative consequences for speaking up, on the other hand, will take...
An Invited Opinion By Rainea Cumberbatch
On Oscar night, Sunday March 27th, Will Smith became the fifth African American to win the prestigious Best Actor In a Leading Role award for his portrayal as Richard Williams in King Richard. The actor won the Oscar from an academy which, in it’s 94 years in existence, has only nominated 23 Black men for this award.
We also watched Will Smith...
Gregg Ward shares his prediction with Yahoo! News:
The COVID-19 pandemic has been dominating headlines and disrupting industries around the world for the past three months. The fields of digital marketing and communications have been turned upside down, as a result of decreased client marketing budgets, paused campaigns, and increased competition for customer and media attention.
How...
Lack of effective communication skills can have grave effects when entrepreneurs face business challenges, especially during rapid growth. Entrepreneur Guest Writer Josh Steimle offers a checklist of 15 ways to keep the communication channels clear and maintain solid, trusting relationships with employees and clients.
1| Be direct with assignments.
Most people are hard-wired to be passive...
Almost every day someone says “respect our veterans.” That’s a noble sentiment and a good idea; to which I’d like to add, “…and don’t forget, our veterans are a very diverse group.”
Apparently someone in Wilmington, North Carolina assumes that all veterans are male because when Mary Clare Caine – an Air Force vet who served in Kuwait – parked her car in a “Reserved for Veterans” parking space,...
Right before Christmas, we discovered we had been lied to by a sales rep at our cell phone store and, furious, we went back in January to return some unwanted merchandise we’d been told we “had to buy.” But the “lead” customer service rep who was processing our return – despite knowing we’d been lied to – acted as if we were the liars and refused to treat us with respect. And when we got even...
Respect can surprise us in interesting ways. How many of us would have the courage to deliberately lose an important race to an opponent who’d made a mistake?
In December of 2012, in an extraordinary show of respectful sportsmanship, Ivan Fernandez Anay – a long-distance runner from the Basque region of Spain who was running in second place in an important race – deliberately...
Last year I was coaching a mid-level manager named “Ted” who admitted he was having trouble “making small talk” with his team. Some of them even said he was “unapproachable” in an anonymous employee survey.
So, when I asked him about it Ted came clean, “I come in Monday mornings and head directly for my office. I’m not comfortable asking people how their weekends went, or talking about the big...