Managing Conflict with Respect: Essential Techniques for Leaders
Whether it’s friction between individuals or groups, stereotyping and negative assumptions, miscommunication and a silo mentality, clashes between different personalities and behavioral styles, or a dismissive attitude and resistance to feedback, these challenges are all too common in today’s organizational environments. Let’s explore the current state of workplace conflict...
“Are They Talking About Me?”
Recently, clients in the global financial services sector have asked for our guidance on a challenging workplace issue that I’ll call “the assumption of negative intent.” Shortly after the Israeli-Hamas conflict exploded in October, Jewish employees in these large companies based on the US’s East Coast began complaining to HR about other employees speaking in Arabic to each other at work...