Currently there are five generations at work in almost every organization, and they have an enormous range of experiences and influences.
The oldest is the “silent generation,” – also known as the traditionalists – born between 1928 and 1945. As children they most likely experienced the impacts of the Great Depression and WW2, and were alive before the miracle drug penicillin was...
When I was growing up in the suburbs of New York City, even though the world’s financial center has a reputation for rudeness, my parents frequently reminded me that I should be polite and respectful to everyone, no matter who they were.
“It doesn’t cost you anything to be polite,” my mom used to say.
Recently, I learned that there’s a Spanish phrase that’s related to this idea: “Lo cortes no...