When I’m working with a new client and making a case for modeling respectful behavior in the workplace, there is an inevitable hurdle to clear first: acknowledging there is a problem, so leaders stop passing the buck on accountability. If I’ve heard this complaint once, I’ve heard it a thousand times. Every time I show managers and leaders the data that clearly demonstrates our workplaces are...
I have a personal habit that drives some people nuts: I’m always early for meetings. It doesn’t matter if I’m going to a business meeting, a training presentation, or even a dinner date; typically, I show up at least 15-20 minutes before I’m expected. As you can imagine, this can be problematic, because often as not, the people I’m meeting with just aren’t ready for me. Believe me, when I was...
Hearing about Donald Trump’s recent meeting in which he made disrespectful comments about immigrants and other countries reminded me of an incident I witnessed over 20 years ago, while facilitating a corporate leadership strategy session. I watched – paralyzed – as the CEO of a global company literally screamed obscenities and personal abuse at his direct reports for failing to meet their...
One of the greatest challenges for many new managers lies in a self-transformation from task master to leader. This transition involves the ability to effectively delegate responsibilities to other team members and empower them to succeed. Harvard Business Review Contributor Jesse Sostrin discusses this common management dilemma and offers strategies to help streamline your workflow, build...
“Diversity” and “inclusion” are often thought to be the same thing, but they’re actually different concepts. Diversity advocate Verna Myers explains the difference between the two terms well: “Diversity is being invited to the party. Inclusion is being asked to dance.” An organization can easily hire employees with different backgrounds, but making sure these employees feel included can be...
Embracing diversity in the workplace doesn’t necessarily begin in the workplace. According to diversity experts Paolo Gaudiano and Ellen Hunt, there are a number of things leaders can do outside of work that will help them to better understand and support diversity initiatives in the office.
Diversify your resources. Dig deeper during your daily dose of news and information. Do some research...
What would you do if a coworker said something that you found disrespectful? Studies show that how people predict they would react in a situation differs from what they actually do. Amy Gallo, contributing editor at Harvard Business Review, outlines a few options.
Decide if you’re going to say something. If you stay quiet, you might be sending the message that the comment or behavior is okay....
Donald Trump started his presidency by pushing out controversial executive orders quickly and frequently. As the #DeleteUber hashtag that was trending on social media after the JFK airport protests demonstrates, these political actions have already impacted the business world. Some companies are facing serious criticism from employees and customers for their responses – or lack thereof – to...
See Gregg Ward speak at HR West 2017, a conference featuring networking opportunities and presentations on relevant human resources topics. Gregg will present “Coaching for Respect: A 10-Step Process for HR Professionals” on March 7th. The event will cover practical ways for leaders to effectively increase respect and collaboration within work relationships.
HR West 2017 will be held March 6 –...
Victor Lipman, head of Howling Wolf Management Training, describes respect as a lubricant that keeps organizations running smoothly. In the Forbes article “Why Respect Is Key To Employee Engagement,” he explains how respect and employee engagement go hand in hand.
Respect makes people feel included. If you respect your employees and let them know that their skills and efforts are appreciated,...