5 Non-Confrontational Ways to Encourage Employee Accountability
When managing a project, sometimes it takes a little extra TLC to get your team on board, working at their greatest potential, and delivering maximum results. But few people enjoy working while being observed through a microscope. So how do you encourage employees without coming across as pushy or confrontational? Entrepreneur Guest Writer Lucas Miller offers his secret recipe for successful...
Clash of Ages: Navigating the Multigenerational Workplace
Currently there are five generations at work in almost every organization, and they have an enormous range of experiences and influences. The oldest is the “silent generation,” – also known as the traditionalists – born between 1928 and 1945. As children they most likely experienced the impacts of the Great Depression and WW2, and were alive before the miracle drug penicillin was...
The Business Case for Respect Is Not Enough
Assuming that members of the C-Suite won’t make a move in any direction without a compelling business case for action, I’ve been working for decades to find and present data that convinces leaders that respect and Respectful Leadership™ really do make a powerful, positive difference in what I call the “3 P’s” – partnership, productivity, and performance. At the Center for Respectful...
It Costs You Nothing
When I was growing up in the suburbs of New York City, even though the world’s financial center has a reputation for rudeness, my parents frequently reminded me that I should be polite and respectful to everyone, no matter who they were. “It doesn’t cost you anything to be polite,” my mom used to say. Recently, I learned that there’s a Spanish phrase that’s related to this idea: “Lo cortes no...
Return to Office: A Closer Look at the Latest Trends
Welcome back, colleagues and fellow industry observers! Today, we at the Center for Respectful Leadership are delving into compelling findings on the return-to-office (RTO) policies and hybrid work dynamics that are reshaping our work environments, as highlighted in our latest “The Respectful Leader Emergency Updates” series from March 21, 2024, titled “RTO – Return to...
Respectful Leadership: The Key to Boosting Employee Morale
This article originally appeared in Training Industry on April 10, 2023. You can access it directly here. If you’re like most people these days, you’re busy. Jumping from meeting to meeting, call to call, and email to text, with little time for chit chat or what are quaintly known as “the niceties.” Sometimes even the most common before-the-meeting question, “How are you?” will be skipped in...
How Coaches Can Help Their Clients Admit Biases About Co-Workers
Recently I was talking with another executive coach who asked me, “How do you get your clients to admit their biases about their co-workers?” That’s a good question. My first response was “very carefully.” When we’re calm, cool and not under threat, most of us will admit that we hold some negative biases about others. But usually, these are what I call “acceptable biases,” the ones most people...
Respect On Their Minds
This week I was invited to deliver a pre-keynote warmup and a workshop on respect at a large HR conference. Afterwards, many of the attendees approached me to share their stories and ask for help. Sadly, it appears that our extensive research is on target – today’s workplaces and employees are experiencing unprecedented levels of disrespect not only from customers and patients, but also from...
20 Consequences Of Promoting Leaders Who Lack People Skills
Gregg Ward was featured as a contributor to this Forbes Coaches Council article, read the full article on forbes.com. When someone rises to a leadership position, they are often expected to have both technical expertise and the ability to think strategically. However, what happens when an individual becomes a leader without demonstrating essential people skills? A leader who lacks soft skills...