Trust Tag

Trust in Turmoil: Navigating the Trust Gap in Today’s Workplace

The research is clear: we’re facing an increasing trust gap between leadership and employees in our workplaces. According to PwC‘s recent annual trust survey, there is an 18-point gap between executives who believe their employees trust them (86%) and the employees who actually do (67%). Additionally, there’s a 26-point gap between leaders who say they trust their employees (also...

When Employer Trust is Lost

Last year, I was leading a program on respect and trust with a dozen mid-level managers at a new client’s headquarters, when I found myself in a strange situation: everyone stopped talking. I was covering the four conditions that must be met for a relationship to have a high level of trust — competence, openness & honesty, concern for others’ best interests, and reliability — and I...