Last year, I was leading a program on respect and trust with a dozen mid-level managers at a new client’s headquarters, when I found myself in a strange situation: everyone stopped talking. I was covering the four conditions that must be met for a relationship to have a high level of trust — competence, openness & honesty, concern for others’ best interests, and reliability — and I...
Respect can surprise us in interesting ways. How many of us would have the courage to deliberately lose an important race to an opponent who’d made a mistake?
In December of 2012, in an extraordinary show of respectful sportsmanship, Ivan Fernandez Anay – a long-distance runner from the Basque region of Spain who was running in second place in an important race – deliberately...