WJLA Tag

6 Steps to Rebuilding Respect at Work

When I published my most recent book, The Respectful Leader, in 2016, employee surveys were giving us early warning signals of disrespectful behavior increasing in the workplace. Leading up to the U.S. presidential election, the political climate and the amount of incivility in public discourse continued to heat up. Shortly afterward, disrespect started to rocket upwards in the workplace. Over...

Watch Gregg Ward on Good Morning Washington

Gregg Ward recently appeared on Good Morning Washington to discuss what makes a good apology. Gregg talked about how to make a “Full Apology” with Autria Godfrey. He explained that it’s often hard for people to apologize because they feel guilty and uncomfortable. Gregg outlined the seven steps that anyone can use to genuinely and effectively say “I’m sorry.” Watch the video here.