Religious Discrimination, in the Grocery Store?!
Photo by Natalia Rosa on Unsplash During this week’s Supreme Court confirmation hearings for judge Amy Coney Barrett, who is also a member of the conservative Christian community People of Praise, concerns are being expressed about how the nominee might rule on questions involving religion and the workplace. Given this, at least one recent case, which centers on the government suing the...
Being “Neutral” and how it backfires- a breakdown of Marie Forleo’s Apology and how she got it right.
2020 has been an interesting year, to say the least. If you or your organization have had the luxury of staying neutral on matters of social justice in the past that is certainly no longer the case. When it comes to matters of humanity, society wants to know: Where do you stand? And who do you stand with and for? Many organizations and high profile individuals are grappling with how to express...
I Agree with People Who Don’t Want to Wear a Mask
Photo by C Drying at Unsplash I’ve been doing a lot of thinking about the folks who don’t want to wear a mask, and I want to say to them, “I hear you.” First of all, there’s no question in my mind, masks are really annoying. I wear glasses and they’re always fogging up when I wear my mask. I can’t tell you how many times I’ve gotten into my car only to realize,...
How to Become a Respected and Trusted Advisor…For Life!
The term “trusted advisor” has become a hot topic in the sales world. Being a trusted advisor is seen as the ultimate role for a salesperson, and thus, people strive to be labeled this coveted term. However, many salespeople don’t entirely know what that means or don’t know how to qualify when you have actually become a trusted advisor. Greg Ward, interviewed by John Golden, explores what a...
On Respect and Policing
Last week, the NYPD police commissioner, James P. O’Neill, fired Officer Daniel Pantaleo, who many believe recklessly caused the death of Eric Garner while arresting him for the relatively minor offense of selling loose cigarettes in a park in 2014. As someone who served as a specialist trainer to the NYPD during the 1980’s, this entire saga weighs heavy with me. Decades ago, while working...
The Neuroscience of Respect
Imagine you’re in an important business meeting with your boss and colleagues, and you’re in the middle of making a crucial point. Suddenly your boss interrupts you, dismisses your idea, and takes over the conversation. Odds are you’d be annoyed to say the least; your heart rate may increase; your face might flush, and you may feel the need to move your limbs, to do something physical like...
Respect. Performance, Partnership, Productivity
These days we’re seeing worrisome indicators that disrespect in the workplace is on the rise. Watch my recent talk at the Institute of Management Consultants annual conference in San Diego to uncover some of the ways that disrespect can impact productivity, partnership and performance. Learn some of the simple Respectful Leadership techniques that leaders can use to start the discussion on...
The Book District Podcast
3 big ideas discussed in this episode: The two most common leadership styles “Command & Control” and “Carrot & Stick” are unproductive, unsustainable and disrespectful. A much more effective and positive style is needed, “Respectful Leadership.” Respect is contagious: recent discoveries in neuroscience consistently support the concept that if we treat others with genuine respect, they...
7 Practices That Will Make You A Respectful Leader
A lot has happened in the world since my book, The Respectful Leader was first published in 2016. At that time, employee surveys were giving us early warning signals of disrespectful behavior increasing in the workplace. Leading up to the U.S. presidential election, the political climate and the amount of incivility in public discourse continued to heat up. Shortly afterward, it appears that...