This week’s article is fromMaya Hu-Chan – thank you for always being a Voice for Respect!
INFLUENCING UP IS A STEP ABOVE MANAGING UP, AND IT CAN HAVE A BIG IMPACT. HERE ARE FOUR WAYS TO DO IT. Most people know how important it is to manage up. It takes day-to-day effort to successfully navigate the working relationship with a direct boss. But influencing up can be just as...
An overwhelming number of human resource professionals find that giving critical feedback is one of the most challenging conversations they routinely have. Maya Hu-Chan, one of CRL’s esteemed advisors, has also found this to be the case. However, she takes that conversation a step further and examines not only giving, but also receiving critical feedback.
If you are reading this article you...
The term “trusted advisor” has become a hot topic in the sales world. Being a trusted advisor is seen as the ultimate role for a salesperson, and thus, people strive to be labeled this coveted term. However, many salespeople don’t entirely know what that means or don’t know how to qualify when you have actually become a trusted advisor. Greg Ward, interviewed by John Golden, explores what a...
A lot has happened in the world since my book, The Respectful Leader was first published in 2016. At that time, employee surveys were giving us early warning signals of disrespectful behavior increasing in the workplace. Leading up to the U.S. presidential election, the political climate and the amount of incivility in public discourse continued to heat up. Shortly afterward, it appears that...