The Magic Bullet For Retention Isn’t Higher Wages
My latest article in Forbes is about letting go of the false notion that we can keep good people just by paying them more. In January, MIT Sloan School of Business released the results of an exhaustive study of the reasons why a record number of people quit their jobs in 2021, a time often referred to as the Great Resignation—or as I like to call it, the Great Reconsideration. Despite the...
Interviewing Lori George Billingsley, Cheif DEI Officer Coca-Cola
I have lived a privileged life. I am the son of a famous sportswriter, Gene Ward, who wrote for the NY Daily News and was syndicated by the Chicago Tribune and on TV and radio. So, as a kid, because my dad was interviewing famous sports stars, I got to meet some of my cherished childhood heroes including Arthur Ashe, the Stanley-Cup-Winning team members of the New York Islanders hockey team...
Practicing Regular Respect Is Easy Until It Isn’t
For the most part, while entering or exiting a public location such as an office building, coffee shop, or retailer, you’ll keep the door open for someone you don’t know. You’ll also say “excuse me” when you run into someone in public, if you’re like the vast majority of people. When someone sneezes, you’ll greet them with a “bless you.”...
Being “Neutral” and how it backfires- a breakdown of Marie Forleo’s Apology and how she got it right.
2020 has been an interesting year, to say the least. If you or your organization have had the luxury of staying neutral on matters of social justice in the past that is certainly no longer the case. When it comes to matters of humanity, society wants to know: Where do you stand? And who do you stand with and for? Many organizations and high profile individuals are grappling with how to express...
The Hard Work of Teaching Soft Skills, Virtually
In 1987, I found myself standing in front of 20 New York City police officers in a Manhattan classroom to teach them how to successfully manage people with emotional disturbances when they become confused, angry and a potential threat. I’d just started my career as a soft skills trainer, and, as terrified as I was, I also knew that being in the room with those cops and bringing to bear my...
3 Leadership Challenges Arising From COVID-19
Gregg Ward was featured in the Business2Community article written by Blair Nicole Nastasi Odds are your employees, stakeholders and customers are uncertain and fearful about their personal and professional lives. Leading people who are experiencing crisis and grief is not an easy feat, and it’s more important than ever to lead with respect and empathy. “It’s vital that leaders...
CRL Touts Benefits of Experiential Leadership Training
By Joseph Nordqvist with Market Business News American companies spend nearly $14 billion every year on leadership training, according to a report issued in 2012 by Deloitte. But how effective is this leadership training? Not very, say experts who point out that adult learners in lecture settings forget more than half of what they’re taught within a week. This is a trend...
The Kingsley Grant Show: 3 Leadership Skills To Gain Respect From Your People As You Seek To Turn Around A Toxic Work Environment
By Kingsley Grant R.E.S.P.E.C.T “I get no respect,” says the late comedian and actor, Rodney Dangerfield. The desire for respect is something that most people want. I find this to be even more so with the male species. Some people and some animals will go to the extreme to get respect. The old adage is, “you have to earn my respect!” And there is some truth to that. But are there...
Organizational Culture In The Age Of Burnout: What Every Leader Should Know
If you’re in a management or leadership position, you’ve likely experienced this: You bring on a young and promising new hire to drive productivity, and boy, do they deliver. They take pride in their work, care about the mission and their output is off the charts. It’s an increase in effort that you haven’t seen in a long time, and you are thrilled. In your mind,...