3 Strategies for Giving & Receiving Feedback
An overwhelming number of human resource professionals find that giving critical feedback is one of the most challenging conversations they routinely have. Maya Hu-Chan, one of CRL’s esteemed advisors, has also found this to be the case. However, she takes that conversation a step further and examines not only giving, but also receiving critical feedback. If you are reading this article you...
Here’s Why Your Employees Aren’t Talking
This article was originally published by Inc.com. Thank you Maya Hu-Chan for allowing us to republish your work. If you’re met with silence when you ask for input, these tips can start a dialogue. A question I often get from my clients is, “How do I get my employees to speak up?” They ask their teams to share their opinions and speak their minds, but they are most often met...
Sympathy Versus Empathy and Why You Should Know the Difference
When one of my clients experienced discrimination in the workplace, she confided in a colleague. She had hoped to feel understood, validated, and supported. Instead, her colleague’s response made her feel dismissed and belittled. She was a high performer at her company, but she had recently been denied a leadership position. “You’re Asian,” her boss had said....
How to Successfully Manage Conflict Across Cultures
Conflict on global teams can show up in ways you may not expect. Here are the skills to navigate these moments. Ted and his team had reached a crisis point. Ted is a senior leader with a global company. His team had been collaborating cross-functionally on a project with another team, but the project had come to a standstill. The relationship between both teams had broken down, to the point of...
3 Strategies for Giving & Receiving Feedback
An overwhelming number of human resource professionals find that giving critical feedback is one of the most challenging conversations they routinely have. Maya Hu-Chan, one of CRL’s esteemed advisors, has also found this to be the case. However, she takes that conversation a step further and examines not only giving, but also receiving critical feedback. If you are reading this article you...