The Leadership Coaching Group Podcast: Respectful Leadership with Gregg Ward and Liz Howard
Today we are interviewing award-winning, best-selling author, Gregg Ward. Gregg is on a mission to transform leaders and organizations through the power of respect.What We Cover: How a lack of respect causes a threat response in teamsWhy the old “command and control” style of leadership no longer is workingHow to be respectful up the chain when your leadership team is not respectful...
If You Plan To Apologize, Do It Fully Or Don’t Do It At All
It’s no longer as rare as it once was to hear our bosses apologize. It appears that, at least in the business world, we’re learning from decades of research that well-delivered apologies can be effective in expressing empathy, reducing upset and getting back to work. But, it’s still far too common for employees to be at the receiving end of a “non-apology” apology. This is an...
On Respect and Policing
Last week, the NYPD police commissioner, James P. O’Neill, fired Officer Daniel Pantaleo, who many believe recklessly caused the death of Eric Garner while arresting him for the relatively minor offense of selling loose cigarettes in a park in 2014. As someone who served as a specialist trainer to the NYPD during the 1980’s, this entire saga weighs heavy with me. Decades ago, while working...
The Neuroscience of Respect
Imagine you’re in an important business meeting with your boss and colleagues, and you’re in the middle of making a crucial point. Suddenly your boss interrupts you, dismisses your idea, and takes over the conversation. Odds are you’d be annoyed to say the least; your heart rate may increase; your face might flush, and you may feel the need to move your limbs, to do something physical like...
You Don’t Have To Be Nice To Be Respected
Photo by Roland Samuel on Unsplash Ted was a major player in the C-suite of a Fortune 500 company when I got the call from HR to “fix” him. Apparently, he’d rubbed one too many people the wrong way. He was “more than abrasive,” they told me; he was downright rude, controlling, disrespectful and exhaustively demanding. He had a revolving door of assistants and colleagues and a growing...
Improve Your Active Listening Skills With These 13 Strategies
Gregg Ward contributes to Forbes Coaches Council’s Expert Panel where top business and career coaches from Forbes Coaches Council offer firsthand insights on leadership. Leaders have an overwhelming number of responsibilities, often distracting or isolating them from others. Unfortunately, this sometimes impacts their ability to truly hear their team’s concerns and...
The Late, Late, Late Disrespectful Show
I have a personal habit that drives some people nuts: I’m always early for meetings. It doesn’t matter if I’m going to a business meeting, a training presentation, or even a dinner date; typically, I show up at least 15-20 minutes before I’m expected. As you can imagine, this can be problematic, because often as not, the people I’m meeting with just aren’t ready for me. Believe me, when I was...
Lack of Respect: A Hidden Culprit Behind Gun Control Inaction
America experiences a mass shooting — defined as 4+ victims killed, including the shooter — on an average of one per day. In the first few weeks of 2018, there have already been nine school shootings that resulted in serious injury or death. According to many studies, this is unique to our country; no other developed nation comes even close to having the level of gun violence that...
Advocating for Respect: Overcoming Skeptics Who Claim We’re Oversensitive and Too Politically Correct
Hearing about Donald Trump’s recent meeting in which he made disrespectful comments about immigrants and other countries reminded me of an incident I witnessed over 20 years ago, while facilitating a corporate leadership strategy session. I watched – paralyzed – as the CEO of a global company literally screamed obscenities and personal abuse at his direct reports for failing to meet their...